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Coordinator, Accounts Receivable & Patient Revenue - Halton Healthcare in Oakville at Halton Healthcare

Date Posted: 2/17/2019

Job Snapshot

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Job Description

Halton Healthcare Posting # 2018-835024


Position:  Coordinator, Accounts Receivable & Patient Revenue

Department: Finance

Status: Temporary Full-time (approx. 12-15 months)

Hours: Monday to Friday - Days (hours are subject to change based on operational needs)

Site: Oakville

Halton Healthcare is a state-of-the-art facility that takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative centre of excellence in community hospital care in the Halton Region.

We take healthcare to a new level to meet the urgent needs of our community's growing and aging population. We are a distinctive centre of healthcare excellence that offers first-rate care in an innovative environment that supports the physical, mental, emotional and spiritual needs of the community.

This is what you'll be doing:

This position is responsible for managing and overseeing the accounts receivables functions for Halton Healthcare while adhering to organization policies and procedures, insurance and ministry guidelines and industry practices.  This role has 6 direct reports and is responsible for managing the day to day accounts receivable and accommodations operations and is an integral part of the financial month-end closing.

Essential Duties and Responsibilities include the following.

  • Comprehensive understanding of Accounts Receivable and billing functions in a Ontario public hospital environment
  • Supervise Accounts Receivable and Accommodations staff (ie. work schedules, time off requests, backfill coverage)
  • Coach, mentor and develop staff with hands-on support; provide effective performance feedback
  • Participate in billing/collection meetings with patients and/or patients families as required
  • Oversee patient and client billing, ensuring validity of charges through system audit reports and process reviews
  • Oversee and manage claim submissions for OHIP, WSIB, Out of Province, DVA, Armed Forces, IFH and private insurance companies
  • Monitor aging of accounts receivable and initiate programs to facilitate timely collection of outstanding receivables
  • Maintain and manage Meditech Billing/Accounts Receivable (B/AR) subledger; responsible for updating B/AR dictionaries and is the primary liaison with internal and external support on system changes
  • Responds to escalated patient/client enquiries; researches and resolves issues related to transactions handled by accounts receivable
  • Serves as liaison to departments in the resolution of day-to-day accounts receivable administrative and operational issues related to accounts receivable and accommodations
  • Works cross functionally with clinical and administrative counterparts to implement best practices & policies
  • Prepare Accounts Receivable month-end journal entries
  • Prepare and reconciles the general ledger of Accounts Receivable to B/AR subledger
  • Prepare month-end reports for management review
  • Ensure organization policies (ie. Petty Cash, Decentralized Payment Collection)/financial controls are monitored; make recommendations for process improvements
  • Maintain department accounts receivable records, reports and filing systems
  • Ad hoc patient revenue and accounts receivable analysis
  • Other duties as assigned

This is what you’ll need to do it:

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

  • Minimum 3-5 years of accounts receivable experience, preferably in a public hospital; Meditech Client Server (5.67) experience is an asset
  • Minimum 1-2 years of supervisory experience
  • Diploma or University degree in Business or Accounting
  • Computer savvy, experience with an integrated financial system
  • Proficient in Microsoft Office with Advanced skills in Excel
  • Detailed oriented with a high level of accuracy
  • Excellent time management and effective organizational skills
  • Proven interpersonal and communications skills across all levels of the organization with a customer service focus
  • Ability to work independently with minimal supervision in a multi-tasking environment
  • Physically able to sit, stand, walk, occasional lift and/or carry approximately 20lbs
  • Satisfactory employment and attendance record

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please submit your application via our website at directly to this posting and include a current copy of your resume.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products. , We ask for everyone's cooperation in our efforts to accommodate health concerns.