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Temp. Part-timeCoordinator - Halton Diabetes in Oakville at Halton Healthcare

Date Posted: 7/15/2018

Job Snapshot

Job Description

Posting: # 2018-824986

Non Union

Position: Coordinator

Status: Temporary Part-time, must provide availability of up to a .5 FTE (approx. 1 year)

Site: Primarily Oakville – travel to off-site locations as needed.

Hours: Monday to Friday Days (must be flexible to attend early morning and evening meetings)

Halton Healthcare is a state-of-the-art facility that takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative centre of excellence in community hospital care in the Halton Region.

We take healthcare to a new level to meet the urgent needs of our community's growing and aging population. We are a distinctive centre of healthcare excellence that offers first-rate care in an innovative environment that supports the physical, mental, emotional and spiritual needs of the community.

Position Overview:

The Coordinator – Clinical focus is responsible for the day-to-day clinical flow of the Halton Diabetes Program across the Halton region including:

  • Acting as the point of contact for triaging of all referrals to the program including liaising with Central Intake Program is needed
  • Supporting the clerical staff with bookings, referral sources, and re-scheduling as needed
  • Supporting quality improvements and evidence-based practice
  • Creates an environment that promotes collaborative teamwork , clinical inquiry, innovative thinking, constructive debate and greater autonomy in clinical decision-making
  • First point of contact for investigation into complaints or incident reports
  • Provides coaching and support to staff and students regarding projects and clinical practice/placements

This is what you’ll be doing:

  • Ensures the triaging and booking of referrals to meet the MH LHIN Standards and program booking guidelines
  • Supports and provides direction to the clerical staff when needed and performs check-ins on program status across all sites
  • Continues with their direct patient care role to ensure clinical proficiency and meeting the requirements of the Medical Directive and Clinical Practice Guidelines
  • Actively participates in the development of care pathways for patient groups.
  • Participates in development of policy and procedures related to patient care as required to reflect current evidence and leading practices
  • Initiates, leads and facilitates quality improvement projects and huddles
  • Participates in the development of a program quality scorecard which aligns to corporate or portfolio requirements
  • Contributes and monitors indicators, safety issues, complaints and implements strategies to address using a quality improvement approach or learning process mapping
  • Conducts audits related to quality of care issues, reports outcomes and collaborates on strategies for ongoing improvement.
  • Promptly follows up on any patient complaints or incidents, utilizing each complaint/incident as an opportunity for CQI. Completes incident report and utilizes the support of the manager as necessary to reach a satisfactory resolution
  • Provides clinical leadership through the coaching, education and mentorship of staff
  • Completes occupational health and safety workplace audits (non-OTMH) , acts a Code Captain and reviews emergency codes with staff 


This is what you’ll need to do it:

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

  • Bachelor of Science degree required, Master’s degree preferred
  • Certified Diabetes Educator (CDE) required
  • Registered health professional in good standing with respective professional college
  • Minimum of 5-7 years of hospital related diabetes education and management experience including insulin pumps and youth programming
  • Diabetes Canada member
  • Minimum of 3-5 years participating and/or leading clinical quality improvement projects relevant to diabetes or chronic disease management
  • Able to demonstrate the ability to work across multiple sectors, create positive relationships including the MH LHIN and has sound conflict resolution skills and change management
  • Significant experience in lead a knowledge translation projects or change management initiatives to improve care
  • Able to professionally and articulately represent the program at various internal and external committees


Date Posted: June 14, 2018

Internal applications due by: June 21, 2018

If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please submit your application via our website at directly to this posting and include a current copy of your resume.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Halton Healthcare is a smoke free facility in and around all three sites. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors to accommodate individuals’ health concerns arising from exposure to scented products. , We ask for everyone's cooperation in our efforts to accommodate health concerns.